Win 7 does not see iphone. Why the computer does not see the iPhone via USB: a solution to the problem
In order for the iPhone 7 to work successfully with a computer, iTunes must be installed and launched. After that, we try to connect the phone to the computer. This can be done via cable or wirelessly. But what to do in the case when iTunes does not see the iPhone 7. Next, we try to solve this problem.
We also check the cable. It may be damaged. Also, problems very often occur in the ports themselves. Therefore, we check the connections.
If it was not possible to fix the error, then you need to try other solutions to this problem.
On Mac.
If the Mac software is installed on the equipment, then you need to perform the following steps:
- Select "Go to folder" in the command menu.
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On Windows XP, 7, 8, 10.
- Select "Folder Options" in the Control Panel.
- After that, we delete all existing certificates.
If this method did not help to correct the situation, then try another option:
- First you need to select the "Properties" section in the "Computer" shortcut.
- After that, you need to select the "Apple Mobile Device USB Driver" section. This will update existing drivers.
- You need to enter the address C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers in the Browse menu.
Also on the topic: How to use your phone as a modem?
If iTunes does not see the iPhone 7 in the Windows XP software, then try the following option:
- Turn off the phone and close the iTunes application.
- In the "Administration" section, you need to open "Services".
- After that, you need to run a similar item.
If it's an operating room Windows system 7 or Vista, then you need to try the following steps to connect your iPhone 7:
- You need to reinstall the driver by going to the Apple iPhone Device Manager.
- After selecting the driver, you need to specify the "Install from disk" command.
- After that, select the "Browse" menu.
- After that, you need to select the usbaapl folder.
- Select "Install from disk".
- After that, we complete the process of restarting the driver and check the operation of iTunes.
Also on the topic: How to check the authenticity of iPhone 7?
On Mac OS X.
In order for the computer to see the iPhone 7, you need to do the following:
- First you need to turn off the phone and the application on the computer.
- After that, we delete some elements, namely the iTunes folder and shortcut, the AppleMobileDevice.kext file, and the AppleMobileDeviceSupport.pkg folder.
- After that, you need to empty all the items in the basket.
- After that, we connect the iPhone 7 to the computer and check its operation. Everything should work fine.
In this article, we will figure out why the computer does not see the iPhone 4th, 5th model or any other. This phone is known to everyone. Many cannot afford it, but this does not negate the great desire to purchase a smartphone.
At the moment, the device from the American "apple" is widely known in the territory Russian Federation, and even despite the fact that it is much more expensive than competitors' products, it is in great demand. Indeed, in our time, having an iPhone is prestigious and solid. But, unfortunately, there are also problems with this device.
The main reasons why the computer does not see the iPhone
Many are faced with the fact that they connect a smartphone to a computer, but it does not respond in any way. Before looking for reasons in a smartphone / computer / software, you need to check the cable for cracks or cuts. This issue is especially relevant for those who have animals at home. In the event that everything is fine, then you need to try inserting the cable into another USB port. Sometimes it happens that the problem lies specifically in the equipment.
In addition, you should check the connector of the smartphone itself. If its contacts are oxidized, then you need to use an eraser that can easily clean them.
Problems with the communicator
If after the examination it was found that everything is in order with the port, cable and connector, then most likely there is a breakdown in the smartphone itself. Most often, "apples" have problems with the lower train. Especially if the phone has already been dropped at least once. When this situation is the cause, the part should be replaced. For an iPhone 5, it will cost 1 thousand rubles.
Some owners change the cable themselves. If a person does not have the necessary skills and knowledge, then he should abandon this undertaking. There is a huge possibility that the owner simply will not assemble the smartphone back after such a procedure, and, most likely, several more parts will fail.
Moisture ingress
Often the described problem manifests itself when moisture enters the device. It is not necessary to lower the phone into water or swim with it. Problems can begin even if the device has lain in a damp and damp room for some time.
If this is the problem, then you should immediately contact the service center. Some are able to independently disassemble the device and dry it. However, this requires special skills.
Possible Solutions
If the problem is with the cable, then just replace it with a proven one. You can buy one at any service store. But in the event that the problem lies in the internal device, then you should contact the specialists. Of course, if you have impressive experience, you can replace the part yourself, but the manufacturer strongly does not recommend doing this.
Issues with the official app
Very often there is a problem in which 5 in official applications. Most often, this problem occurs with iTunes. To begin with, the software must be reinstalled and make sure that the latest version of the utility is downloaded. If this method did not help, then you need to tinker with the settings of the operating system itself:
- In the event that Windows XP is installed on the computer, it is necessary to close the problematic software and turn off the smartphone itself.
- Next, go to the Start menu and enter the following command: services.msc.
- In the menu that opens, you should find the item that is responsible for the operation of the Apple device.
- In the properties window, you need to “stop” its work and immediately “start” it again.
- After the switching process is completed, you need to try to connect your phone.
In the event that the equipment is running Windows 7 / Vista, and the question of why the computer does not see the iPhone is quite relevant, it recommends that you perform the following steps:
- You need to go to the "Device Manager", find the item there that is responsible for the functionality of the functionality with the "apple" and update its driver.
- The latter should be sought in the computer itself.
- To do this, on the “C” drive, you should find the “Program Files” folder, then “General” and “Apple”.
- In "Support for a mobile device" there will be a "Driver" directory. We are interested in the usbaapl.
- It remains only to wait for its installation.
- Next, you need to reconnect the device to the computer.
If the problem occurs with a device that runs Mac OS X:
Results
The article describes the most common causes of the problem, why the computer does not see the iPhone, as well as their solutions. Only with the help of small steps can you easily eliminate all problems. At the same time, you need to understand that if the proposed methods did not help, then you should contact the service center for a more thorough examination of your device.
We are often approached by readers with various questions about solving any problems related to mobile devices and software. One of the most popular: iTunes does not see iPhone, what should I do?".
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You can find a working way out of this situation on the Internet, but you have to make your way through the mountains of various information. In this article, we decided to combine all possible ways solutions and figure out why, after all" iTunes does not see iPhone«.
iTunes often intimidates iPhone, iPad, and iPod Touch users. The program seems confusing, complicated, and extremely inconvenient. So he also throws out various pearls. Either the music is not synchronized correctly, or the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).
You should not despair (and switch to Android), there are always solutions to the problem. If iTunes does not see the iPhone, check if it works:
- Software. Reinstall iTunes by downloading the latest version.
- cable. Try using a different cable.
- computer. iTunes does not see the iPhone due to a malfunction of the Apple Mobile Device. Another computer may help resolve the issue.
- USB ports. Often it is the USB port that is the problem. Try using the connector on the back of the system unit.
If all the standard methods did not help, then it's time to take on heavy artillery.
Can't see because he doesn't trust
The iPhone or iPad are completely self-sufficient, standalone devices, but they still need to be connected to a computer from time to time to transfer large amounts of data, install software, and so on. In this case, sometimes there is a problem of synchronization of devices, which can often be solved by the methods described below.
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We will talk about trusted computers, or rather, the operating systems installed on them. When connecting an iPhone or iPad to a new computer for the first time (or after reinstalling the OS on an old one), the user is prompted to "Trust this computer?" and must answer yes to it in order to access the settings and content on the mobile device.
If you decline the request, then a synchronization problem may occur in the future., and in order to solve it, you will need to use the instructions below.
On Mac
So, in order to get a second request and "start to trust" your Mac computer, you need to select " Transition —> Navigate to a folder” (or use the keyboard shortcut “ ⌘Cmd + ⇧Shift + G«),
and then go to /var/db/lockdown and delete all certificates in this directory.
On Windows XP, 7, 8, 10
In the case of Windows, you will also need to delete the contents of the Lockdown directory. To do this, you need to enable the display of hidden folders and files ( Start —> Control Panel —> Folders settings),
and then go to C:\ProgramData\Apple\Lockdown(for Windows 7, 8, 10) or C:\Documents and Settings\All Users\Application Data\Apple\Lockdown
If removing certificates from a Windows PC did not solve the problem, you will have to use a more complicated method:
1 . Right click on the shortcut " A computer", select " Properties" and find " Device Manager«;
2 . In chapter " USB controllers» right-click to open the context menu of the item « Apple Mobile Device USB Driver» and press « Update Drivers...«;
4 . In the window that appears, click " Review» and go to the directory C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, where we are interested in a file called " usbaapl", which you want to install.
If none of the methods described above helped solve the problem, then it is likely that the problem is not in obtaining trust status for this computer. Try the following:
iTunes does not see iPhone or other Apple device in Microsoft Windows XP
1
. Close iTunes after disconnecting your device;
2
. Go to Start -> Run and enter in the window that appears services.msc or open Services In chapter Administration Control panels;
3
. Find an item Apple Mobile Device and in the next window click on Stop;
4
. After stopping in the same window, click on Run;
5
. After restarting the service, iTunes will be ready to work with your device.
The reasons for this problem are quite banal, usually due to the inattention of the user, who confuses iCloud cloud accounts. common cause is a cable that often fails due to rapid wear or does not support data transfer natively. Less commonly, the problem is in the software or the phone itself.
Cable damage
Let's start with the cable. The problem may be that the cable damaged. In order to know the exact condition of the cable, try to plug phone to the computer using another cable, about which its performance is known for sure. If everything works with another cable, then the problem is definitely in it.
Most often this happens due to kinks cables around the edges. But if the bends are not visually noticeable, and the phone is still only charging through the cable, then most likely it never supported file transfer. So often wrong splitter cables with many types of connectors and just cheap non-original cables.
Therefore, to be sure that the cable works not only for charging, buy original Lightning cables in official Apple Stores. Also, in order to avoid rapid wear in the future, you can put special pads on places of frequent bending or simply wrap it with electrical tape, you can even use springs from automatic handles, a matter of taste.
Outdated version of iTunes
The problem may also lie in the computer itself. For proper functioning with the iPhone must be installed latest version iTunes and internet connection present. latest version iTunes can be downloaded from the official Apple website.
It is possible that something is blocking access to the Internet. It can be different antiviral programs and viruses. In the first case, you should add iTunes to the exceptions. For each antivirus, this procedure is performed differently, but in all cases you need to have administrator rights. In the second case, you must immediately begin treatment. But if you do not have time to clean from viruses, you can try starting the computer in safe mode and transfer files in it. To do this, during the download press F8 and select “” or “ safemode”, then proceed as usual. 
If you are using a computer with operating system Mac, then the infection of the device itself is unlikely, but the router through which access to the network is provided is susceptible to infection. The fastest and effective method cure router - reset it to factory settings. Example on a TP-Link router 
But remember that in this case, Internet access will have to be configured again. Also, do not forget to update the firmware of the router to the latest one in order to prevent infection in the future.
Damaged or clogged USB connector on iPhone
The USB connector is another vulnerable link in this chain. Before blaming him, one should verify cable and computer connector, because of these three, the phone connector is the most expensive thing to repair. It can be done, by connecting the cable to another computer (which is known to be in good working order) or to another port USB, as well as changing the cable (it is also desirable to know that it is working).
If nothing works, then first you need to inspect the connector for dirt that might prevent contact with the cable. If there is no dirt, but the computer still does not see the iPhone, most likely the USB connector damaged and in this case, you should contact the service center.
We remind you that it is better to use the services of official services in order to avoid loss of warranty and poor-quality repairs (which happens many times more often than with other brands of phones, due to Apple's policy prohibiting self repair and design features of the iPhone).
Why the computer does not see the iPhone as a USB flash drive
If the computer does not see the iPhone as a USB flash drive, the cable is most likely the problem. The fact is that cheap charging cables most often do not support other functions, except for recharging the phone. Try to plug iPhone with original cable Lightning.
If the problem persists, plug the cable into another USB port on your computer. To make sure exactly recommend also connect your phone to another computer. If none of the above helped, it seems that you will have to contact the service. We remind you that when using the services of unofficial services, you lose the warranty and there is a chance that the repair will be of poor quality.
Other causes and their elimination
If all of the above works as it should, but still something does not work, here are a few other reasons for this problem. Using media librariesiCloud try to view the photos through the application for the computer, they may already be there. If not, then check your account, which you are logged into and re-login if necessary, if still not visible, connect through the iCloud site. If you have created several libraries, run the program " A photo”, with the key pressed Option. In the menu that opens, select the desired media library.
Dear readers and buyers of Chinese phones, this article is written for the category of consumers who are confused in complex technical terms and need a clear step by step instructions with photos to connect a Chinese smartphone to a computer or laptop. I note that the type of device to which the smartphone is connected does not affect the scheme. For you advanced users and experts in the field mobile technology, everything written will be very simple and primitive. Yes, and the question of this kind you will not arise. Therefore, comments on the article of a joke nature will be deleted.
So, how to connect a copy of the IPhone or any other Chinese phone to a computer or laptop (we are talking about Android mobile phones)
The phone comes with a USB cable. This is the cable you use when charging your smartphone. It is just what is needed to connect two devices. We take the cable and connect the iPhone and also connect the cable to the USB connector of the computer. The sequence doesn't matter. After that, the following pop-up window will appear on the computer display in the lower left corner. Its essence is the system detected a new device and says that it is ready to go or what needs to be done so that she can work with a new device. Usually, by default, the system automatically finds and connects two devices. Now, dear reader, the main thing begins. Please be careful!!! You need to activate the top popup menu. This is done simply: holding the mobile phone in one hand with the display facing you, swipe your finger from the top of the smartphone to the middle. Just casually swipe your finger. As a result, the following picture will appear on the display of the IPhone copy (this is the top bar of the smartphone or the pop-up menu).
You need to click on the “System GUI” option (in the photo it is the 3rd option with the red color icon typical for the IPhone). We press our finger on this option, it reports that the USB connection has been established. In general, there may be many notifications from the phone software on the display. For example: is the SIM active or not, how to enter letters on the keyboard, and so on ... You just look for the desired option and activate it. On the smartphone screen, we will see part of the cable that you connected to the computer and the inscription "Enable USB storage". 
In the following photo, the software (software) notifies that some functions and applications will not be available until the USB drive is disconnected. You should not be afraid, it will not affect the performance of your smartphone in any way. The system simply notifies you of the consequences of further actions. Click "OK". The now familiar notification will appear on the display of the Chinese phone with the suggestion "Disconnect USB storage". This means that you have done everything correctly and you can start downloading files.
Now we go (click) through the "Computer" icon. The system notifies us that a new device with removable media has appeared, which is called iPhone.
Everything else is standard. We click on a new device on your computer and go to system files, where you can save the necessary information, create folders. For clarity, we saved one of the screenshots and moved it to the Chinese copy of the iPhone. (a screenshot is a snapshot of the monitor screen, a photo of the contents of the monitor at a particular moment).
