Marketing expenses are classified as expenses. Planning marketing expenses and income from it

The marketing plan is the most important component of the enterprise development plan. This is what the fourth commandment of marketing says: “Well planned is half done.”

Marketing plan– the most important component of the enterprise development plan, a tool for planning and implementing its marketing activities.

Strategic Marketing– constant and systematic analysis of market needs, allowing to identify the most effective products and promising markets in order to create a sustainable competitive advantage for the enterprise.

Operational Marketing consists of considering issues of pricing, promotion of goods and organization of their sales.

A strategic marketing plan, developed for 3–5 or more years, takes into account the marketing capabilities of the enterprise and contains long-term goals and main marketing strategies, indicating the resources necessary for their implementation.

The annual marketing plan includes a description of the current marketing situation, an indication of the goals of marketing activities for the current year and a description of the marketing strategies necessary to achieve them.

A methodological approach to the development of strategic plans was formulated in topic 7. A marketing plan is developed for each strategic business unit and combines plans for individual product lines, individual products, individual markets, and individual consumer groups.

Strategic and tactical plans for marketing activities have the following sections:

Product plan;

New product research and development plan;

Distribution channel operation plan;

Pricing plan;

Marketing research plan;

Physical distribution system operating plan;

Marketing organization plan;

Marketing budget is a plan that reflects the projected amounts of income, costs and profits.

Along with marketing plans, special programs are being developed aimed at solving individual complex problems: organizing the release of a new product, developing a new market, etc. Such programs can be short-term or long-term and are compiled by working groups specially created for this purpose.

Marketing programa set of interrelated tasks and targeted measures of a social, economic, scientific and technical, production, organizational nature, united by a single goal, indicating the resources used and implementation deadlines.

In practice, the following types of marketing activity programs are used:

Programs for transferring the enterprise as a whole to work in a marketing environment;

Programs for mastering individual elements of marketing activities;

Programs in certain areas of the marketing mix.

Of particular interest is market entry program. This program consists of two blocks.

Basic block includes:

1) goals and justification for effectiveness:

– growth in sales volume;

– increase in profit;

– acceleration of return on investment;

2) activities in the field of R&D, production, after-sales service, product promotion;

3) resources for individual elements of the marketing mix;

4) plan for implementing activities.

IN providing block includes:

1) organizational and economic mechanism for managing the development and implementation of the program - a set of tasks related to:

– organizational structure;

– personnel;

– financing;

– remuneration and incentives;

2) information and methodological support:

– methods and means of collecting, transmitting, storing and processing information;

– methods of program justification;

3) ways to control the implementation of the program.

8.2. Determining Marketing Costs

Determining marketing costs is a rather difficult task, because:

– marketing costs support the process of selling goods;

– marketing costs are of an investment nature and can bring income in the near future;

– financial planning of marketing costs is carried out when developing appropriate budgets (research, communication policy, etc.).

When determining marketing costs, the following methods are widely used:

? “top-down” - first the total amount of costs is calculated, and then this amount is distributed to individual marketing activities. In this case, the approaches presented in Fig. 1 can be applied. 8.1;

? “bottom-up” - first, the costs of individual marketing activities are calculated, and then these values ​​are summed up using the cost calculation method using the relevant norms and standards (calculations are carried out by the enterprise’s marketing service or by external experts on a contractual basis).

Rice. 8.1. Approaches to determining the total amount of marketing costs using the “top-down” method


Costs for individual marketing activities are divided into fixed and variable.

Fixed marketing costs– costs necessary to constantly maintain the functioning of the marketing system at the enterprise. They include costs for:

Systematic marketing research;

Creation of a bank of marketing information for enterprise management;

Financing of work aimed at improving the product range of the enterprise.

Variable marketing costs– costs associated with changes in the market situation and market conditions, the adoption of new strategic and tactical decisions.

The marketing service compiles cost estimates in the following areas:

Costs of marketing research (topic 3);

Costs of developing new products (topic 2);

Distribution costs (topic 7);

Promotion costs (topic 6).

A modern method of planning marketing costs is method of marginal marketing budgets, based on “that the elasticity of consumer response varies with the intensity of marketing efforts.” At the same time, the expenditure of funds on the use of each element of the marketing mix is ​​determined, which leads to the best results (the greatest magnitude of effect).

8.3. Budget and budgeting in marketing

The marketing budget in quantitative form reflects management's expectations regarding future income and the financial condition of the enterprise.

The budgeting process requires precision and accuracy, constant clarification.

In the practice of financial management, among the numerous forms of budgets, the most commonly used are:

Flexible budgets – actual and budgeted operations are compared for a given volume of output;

Capital budget is a long-term budget intended for the purchase of long-term financial assets;

Consolidated budget - consists of production (operating) and financial budgets.

The operating budget reflects the planned expenses associated with the production activities of the enterprise. The operating budget includes:

–> sales budget - a forecast valuation of expected sales, indicating the expected sales price and sales volume in natural units;

–> production budget - the number of units of goods produced, considered as a function of sales and changes in inventory at the end and beginning of the year;

–> cost budget for raw materials and supplies – information on the size of purchases of raw materials and materials for the year;

–> factory overhead budget - all types of costs, except for direct labor costs, raw materials and supplies. Consists of variable and fixed overhead costs for the coming year;

–> budget for costs of sales and distribution of goods - all sales costs, general and administrative expenses, as well as other necessary operating expenses;

–> profit and loss budget.

Based on the information contained in all of these budgets, a forward-looking balance is drawn up.

8.4. Control in marketing

Control– the final phase of the marketing management cycle, the final link in the process of decision-making and their implementation. At the same time, the control phase is the starting point of a new cycle of marketing management and the implementation of management decisions.

The objectives of marketing control are presented in Fig. 8.2.


Rice. 8.2. Objectives of marketing control


Rice. 8.3. Stages of marketing control


The following are used forms of control:

Strategic control is the assessment of strategic marketing decisions from the point of view of compliance with the external conditions of the enterprise. Strategic control and audit of marketing is a relatively regular, periodic area of ​​activity of the enterprise’s marketing service;

Operational control – assessment of the level of implementation of current (annual) plans. The purpose of such control is to establish compliance of current indicators with planned ones or their discrepancies. Such a comparison is possible provided that the annual plan indicators are distributed by month or quarter. The main means of control: analysis of sales volume, analysis of the company's market share, analysis of the cost-sales ratio and monitoring of customer reactions;

Profitability control and cost analysis - assessment of the profitability of the marketing activities of the enterprise as a whole, in relation to specific products, product groups, target markets and segments, distribution channels, advertising media, commercial personnel, etc.

When controlling profitability, the following types of costs are distinguished:

–> straight- costs that can be attributed directly to individual elements of marketing: advertising costs, commissions to sales agents, research, wages for marketing employees, etc. They are included in the marketing budget for the relevant areas of activity;

–> indirect– costs that accompany marketing activities: payment for rent of premises, transportation costs, etc. These costs are not directly included in the marketing budget, but are taken into account during control.

Analysis of the relationship between “marketing costs and sales volume” allows you to avoid significant cost overruns when achieving marketing goals.

Objects of marketing control are presented in Fig. 8.4.


Rice. 8.4. Objects of marketing control


Identifying marketing costs by element and function is not an easy task. It is usually performed in three stages:

1) study of financial statements, comparison of sales receipts and gross profit with current expense items;

2) recalculation of expenses by marketing functions: expenses for marketing research, marketing planning, management and control, advertising, personal selling, storage, transportation, etc. In the calculation table compiled, the numerator indicates current expense items, and the denominator indicates their breakdown by item of marketing cost. The value of this type of analysis lies in the ability to link current costs to specific types of marketing activities;

3) breakdown of marketing expenses by function in relation to individual products, methods and forms of sales, markets (segments), sales channels, etc. The tabular method of presenting information is usually used:

the numerator of the compiled table indicates functional items of expenditure for marketing purposes, and the denominator indicates individual products, markets, specific customer groups, etc.

Conducting strategic control and the resulting audit (revision) of marketing strategy in contrast to the two other forms of marketing control (operational control and profitability control), it is an extraordinary and often extreme measure. It is used mainly in cases where:

The previously adopted strategy and the tasks it defines are morally outdated and do not correspond to the changed conditions of the external environment;

The market positions of the enterprise's main competitors have significantly strengthened, their aggressiveness has increased, the efficiency of the forms and methods of their work has increased, and this happened in the shortest possible time;

The enterprise suffered a defeat in the market: sales volumes have sharply decreased, some markets have been lost, the assortment contains ineffective goods of low demand, many traditional buyers are increasingly refusing to purchase the enterprise's goods.

If managers are faced with these difficulties, then a general audit of the entire activity of the enterprise is required, a revision of its marketing policies and practices, restructuring of the organizational structure, and an urgent solution to a number of other serious problems.

Audits are necessarily preceded by:

A comprehensive analysis of the situation and identification of specific reasons for the unsuccessful operation of the enterprise in the market;

Analysis of the capabilities of the technical, production, and sales potential of the enterprise;

Determining the prospects for the formation of new competitive advantages.

The completed procedures require a revision of the enterprise's strategy, reform of its organizational and management structures, and the formation of new, more difficult tasks and goals that reflect the identified potential opportunities.

The types of analysis used in marketing audit are presented in table. 8.1.

When auditing the marketing of an enterprise, the following are used:

Internal audit – carried out by the enterprise itself;

External audit – carried out by external experts and audit firms.


Table 8.1


Situations to analyze

1. Determine what threats and opportunities fast food companies (for example, McDonald's) face in the Russian market.

2. The Tula enterprise “Troika” sets the task: to attract the attention of the population to the household appliances it sells and by 2004 to ensure a share of the Tula market equal to 50%. Develop a marketing plan.

3. The Tula enterprise "Wallpaper" is widely known in the regional market. However, competition is high. Using the methods of situational analysis and SWOT analysis, identify the company’s capabilities to strengthen its competitive advantages.

4. OJSC Avtoshina, well-known in the motor oil market, decides to conduct an external audit. Are the costs of an audit justified for a thriving company?

5. The owner of the Orange restaurant believes that his activities are not sufficiently profitable. How can marketing control help him run his business more successfully?

6. Is it necessary for the management of a higher education institution to conduct periodic marketing audits? If yes, then create a plan to audit your marketing activities.

7. Based on the following data, draw up a production budget at the end of the year:

– product sales volumes – 10,000 units;

– sales unit price – 22 rubles;

– the desired amount of inventory at the end of the year is 1150 units;

– enterprise inventories at the beginning of the period – 1000 units.

Based on the data provided, create a sales budget.

L. N. Chiganova, PROFIX AUDIT LLC

Marketing(English marketing, from “market” - market) is an economic term, the definition of which is not contained in either civil, tax or accounting legislation.

In practice, this means that for the purposes of legal regulation of marketing it is necessary in each case to analyze the content that is included in this concept.

In the classical sense, marketing is an entrepreneurial activity that not only manages the promotion of goods and services from producer to consumer, but also an activity that is associated with identifying and studying the needs of producers and consumers in the market to satisfy their interests.

Typically, marketing refers to the activity of studying the current state of the market and identifying trends in its change, allowing one to develop the most optimal business strategy.

According to the letter of the Department of Tax Policy of the Ministry of Finance of Russia dated April 2, 2002 N 04-02-06/5/4, “marketing services are services for organizing the process of identifying, maximizing and satisfying consumer demand for the organization’s products.” At the same time, the Department’s letter emphasizes that the concept of “marketing” also includes, along with the provision of information services, which are usually short-term in nature, the provision of services to study the current sales market and the creation of new structural divisions to expand the sales market for products.

When calculating taxable profit, organizations include “marketing” expenses as other expenses, based on clause 27, paragraph 1, Article 264 of the Tax Code of the Russian Federation. It has been established that other expenses associated with production and sales include, among other things, expenses for current (research) of market conditions, collection of information directly related to the production and sale of goods (works, services).

However, tax authorities recognize this as legal only if:

ü the costs incurred are economically justified;

ü the research carried out is directly related to activities aimed at generating income;

ü expenses incurred are documented.

The economic feasibility of costs can be confirmed in different ways. It all depends on the purpose for which the company conducts marketing research.

Let's say:

ü the organization is going to release new products and therefore is studying the market for its sales;

ü the company intends to purchase a property (other property) and, in order not to make a mistake with the price, orders a marketing study of proposals for the sale of such objects.

If an organization, having its own marketing department, orders marketing research from a specialized consulting firm, then it will be necessary to justify the reasons why the organization entrusted the research to third parties. To justify this, the following arguments can be given:

ü the presence of a specialized company with experience in conducting research, as well as specialists with the necessary qualifications, especially if complex methods of marketing and processing of the results are used;

ü objectivity of the research (employees of specialized companies are usually more objective in their assessments);

ü Availability of the necessary hardware and software from specialized companies.

It is necessary to take into account that an enterprise has the right to recognize such expenses in tax accounting only if the research is directly related to activities aimed at generating income ( clause 1 art. 252 of the Tax Code of the Russian Federation).

An important condition for writing off marketing expenses as expenses is their documentary evidence. First of all, this concerns the contract for conducting marketing research, as well as documents that are drawn up based on the research results:

· Correct and complete execution of the contract for conducting marketing research.

The contract should be considered as one of the types of contracts for the provision of services for a fee, to which Chapter 39 of the Civil Code of the Russian Federation is devoted. This means that the provisions of this chapter apply to the contract for conducting marketing research. The subject of the contract must be formulated so that the scope of the study is clearly defined. Namely: the goals and object of the study, as well as the territory in which it is carried out.

· At the stage of concluding a contract, the methods that will be used to solve the research problems should be specified, and in connection with this, a Research Program or Research Application is drawn up.

These documents are necessarily attached to the contract and form an integral part of it.

· Particular attention should be paid to those provisions of the contract that contain the basic requirements for the Research Report, which must be submitted by the contractor.

The report is the result of the work performed, and the contractor is obliged to transfer it to the organization that ordered the marketing research.

· In this case, a Certificate of Acceptance of Completed Work is drawn up, which is signed by representatives of both parties - the contractor and the customer.

If the customer organization considers that the research was performed poorly, it has the right not to sign the Report and submit the Report to the contractor for revision. For example, if the contractor did not fully conduct the research or used methods other than those specified in the Research Program. In such cases, as a rule, a bilateral An act with a list of measures for improvement and deadlines for their implementation.

· The payment procedure may vary.

Sometimes the contract already determines a fixed price at the stage of its conclusion. But, given the specifics of marketing research, it is often difficult to immediately calculate its full cost. Therefore, payment is made in two stages: an advance payment and full payment for the work upon completion. The final cost is calculated on the basis of a document drawn up by the contractor on prices for work related to conducting applied marketing research. In this regard, the cost of the contract may be estimated.

Taking into account marketing expenses, the customer company must have a set of all the above documents. Otherwise, it will be quite difficult to prove the validity of the costs of conducting marketing research during a documentary audit by the tax service.

The procedure for accounting and taxation of marketing research expenses depends on what the goal is:

ü the enterprise strives to increase demand for its products (works, services);

ü the enterprise explores the market for the release of new products and subsequent sale of products;

ü the company decided to purchase goods (property).

As already noted, funds spent on marketing research include to other expenses related to the production and sale of products.

According to Article 318 of the Tax Code of the Russian Federation, all other expenses are indirect and are fully included in the expenses of the current period to reduce taxable profit.

Marketing expenses are recognized:

ü accrual method- in the period when the research was completed (the Acceptance and Transfer Certificate of the completed work was signed);

ü on a cash basis- in the period when the company paid for the research performed.

In accounting, the costs of marketing research carried out:

ü in order to increase sales of products, they are reflected in account 44 “Sales expenses” and at the end of the month are written off as a debit to the subaccount “Cost of sales” of account 90 “Sales”;

ü for the purpose of producing a new type of product with reflection on account 97 “Deferred expenses” with subsequent inclusion in products (account);

ü for the purpose of purchasing goods (property), are included in the actual (initial) cost (cost) of purchased goods (property) and are recorded in accounts 41 “Goods”, 10 “Materials”, 01 “Fixed Assets”, 04 “Intangible Assets” ( using an account).

Often, enterprises conduct marketing when planning the release of new products.. According to accounting rules, expenses for marketing research are written off as cost in the period in which new products are put into production and their sales begin.

Before this, expenses associated with the preparation of new production are taken into account in account 97 “Future expenses”. There is no such requirement in the Tax Code, therefore, in tax accounting, expenses for marketing research in preparation for the release of new products can be recognized in the period in which they are fulfilled. In this regard, differences will arise that reduce tax profit in the current period compared to accounting profit. Consequently, taxable assets appearing in the current period are formed, which lead to the formation of a deferred tax liability.

The moment of application of the tax deduction for “input” VAT does not depend on the method of tax accounting of marketing expenses chosen by the organization. The research customer has the right to reimburse VAT in the period when marketing expenses were actually incurred, paid and reflected in accounting.

Example:

LLC, as part of its activities, plans to release new products from January 2005. To find out about the prospects for its sales, the company ordered the OJSC to conduct marketing research. The acceptance certificate for completed work and the report on the research results were signed by the organizations in March 2004.

The cost of the research was 59,000 rubles, including VAT - 9,000 rubles.

LLC began producing and selling new products in January 2005.

For tax purposes, it uses the accrual method.

LLC in March recognized funds spent on marketing as other expenses that reduce taxable income.

The following entries were made in the accounting records:

In March 2004:

Debit Credit - 50,000 rub. (RUB 59,000 - RUB 9,000) - funds spent on marketing under the Work Acceptance Certificate are included in deferred expenses;

Debit Credit 19 - 9000 rub. - accepted for deduction of VAT on marketing research.

Since January 2005 LLC will begin to write off marketing research expenses to cost of sales in connection with the sale of products. The write-off will be made evenly over the period established by the order of the manager. At the same time, repayment of IT will begin in amounts calculated based on the share of written off marketing expenses. This operation is reflected by the entries:

Debit Credit - part of the expenses for marketing research is written off to the cost of sales;

Debit Credit subaccount “Calculations for income tax” - IT was partially repaid.

Often, an enterprise conducts marketing research in order to acquire inventory or other property.

In accounting, this requirement is established:

ü clause 6 PBU 5/01 “Accounting for inventories”,

ü clause 8 PBU 6/01 “Accounting for fixed assets”,

ü clause 6 of PBU 14/2000 “Accounting for intangible assets”.

As for tax accounting, there is no direct indication of the inclusion of marketing expenses in the initial cost of fixed assets, intangible assets, materials and goods (clause 2 of Article 254; clause 1 of Article 257; Article 320 of the Tax Code of the Russian Federation), but there is indication on the costs associated with their acquisition. Having analyzed the articles of the Tax Code of the Russian Federation, it can be assumed that the value of property will be determined in the same way, both in accounting and tax accounting.

December, 2004
General Director of PROFIX AUDIT LLC,
Lyudmila Nikolaevna Chiganova
.

Under what expense item can expenses be taken into account: marketing services, information and consulting services, etc.?

The article will explain in detail how to account for the costs of marketing services and information and consulting services.

Question: Under what expense item can expenses be taken into account: marketing services, information and consulting services, etc.? Is it possible to immediately write off expenses for current activities?

Answer: An organization can include marketing, information, and consulting services as part of other expenses associated with production and sales at a time in the period to which they relate. In this case, expenses must be documented and economically justified.

Almost every company has expenses for information, consulting or marketing services

Practice shows that most often tax authorities try to find schemes using fly-by-night accounts in transactions related to the provision of information, consulting or marketing services. According to controllers, such services are often used to cover up illegal optimization of income tax, unjustified deduction of VAT, or for cashing out funds. In this regard, the tax authorities seek to prove the economic unjustification of the expenses incurred, referring mainly to their ineffectiveness (resolution of the Federal Arbitration Court of the West Siberian District dated 08/06/08 No. F04-4721/2008(9200-A46-40), F04-4721/ 2008(10739-A46-40).

It is clear that it is difficult for controllers to verify the reality of the execution of such contracts. However, despite the risky nature of such costs, companies often order such services. In particular, before concluding large transactions or in complex litigation with partners.

Let us remind you that, according to subparagraphs 14–19, 27 of paragraph 1 of Article 264 of the Tax Code, expenses for information, consulting and marketing services are included in other expenses associated with production and sales. At the same time, the Tax Code of the Russian Federation does not establish a strict list of documents for the economic justification of expenses. According to Article 252 of the Tax Code of the Russian Federation, expenses can be confirmed by documents drawn up in accordance with Russian legislation or business customs, as well as documents indirectly confirming these expenses (for example, a customs declaration, a business trip order, travel documents, a report on work performed in accordance with with the contract).

In order to prove during verification that business transactions with the counterparty were actually carried out, special attention is paid to the preparation of primary documents: invoices, certificates of work performed or services rendered, performers' reports, transfer acts, invoices for payment, as well as invoices, technical specifications, applications and etc.

Under contracts for the provision of services, it is advisable to retain any documents and information to confirm that the services, which are intangible in nature, were actually provided. This could be, for example, reports on market research conducted, the provision of information services, the text of the consultation provided, printouts of telephone conversations with the contractor, a memorandum on the results of the consultation, etc.

Some companies prepare an analytical report, which will additionally justify the need for “dangerous” services. Practice shows that such a document will facilitate the protection of expenses, even if there are no positive results of the services provided or the organization has structural divisions that solve similar problems (for example, decisions of the Federal Arbitration Courts of Moscow dated January 24, 2008 No. KA-A40/14391-07, Far Eastern dated 04/21/08 No. F03-A04/08-2/264, dated 07.11.07 No. F03-A51/07-2/4297, West Siberian dated 08/27/08 No. F04-2034/2008 (10781-A81-40) districts).

The certificate provides a list of required services. They indicate why they are necessary and how the results obtained can affect the economic activity of the company. What problems may arise in the future if issues remain unresolved.

For example, when purchasing consulting services by a manufacturing enterprise, you can indicate what changes in operational efficiency are expected: increasing production profitability, increasing quality, volumes of finished products, improving the logistics chain for supplying products to consumers, etc. Companies also describe what risks are associated with that the organization will not use the appropriate services: its positions in certain markets of the supplied products will be lost, export supplies will be significantly reduced due to lower prices for similar products supplied by competing organizations, etc.

In addition, the company’s internal document describes in detail the procedure for setting prices, calculating the expected time spent by a consultant (for time-based payment) and other expenses. This information can be obtained during preliminary negotiations with a representative of the consulting company. It is necessary to indicate a list of questions to which answers are required.

In addition to proper documentation of such high-risk transactions, companies prepare in advance a logical justification for the expenses incurred. For example, in one of the cases, the company stated in court that the financial result of its activities depends on the end consumer’s demand for its products. Since retailers do not track consumer brand preferences, and society has an interest in ensuring that the product is purchased by the end consumer on an ongoing basis, the cost of market research is economically justifiable. The court accepted such arguments and canceled additional tax assessments (resolution of the Federal Arbitration Court of the Moscow District dated July 15, 2010 No. KA-A40/7448-10-P-2).

In another case, the society made a different argument in its defense. Thus, monitoring current prices for products sold to retailers contributed to an increase in the demand of the final buyer, which ensured uninterrupted sales of the company's products to wholesale buyers. As a result, this led to timely price adjustments and contributed to attracting buyers, as well as the formation of a positive attitude towards the taxpayer’s trademark and an increase in his profits (Resolution of the Federal Arbitration Court of the North-Western District dated January 27, 2010 No. A56-60357/2008).*

A way to justify the costs of consulting, marketing, management and intermediary services for income tax purposes

It is possible to recognize in tax accounting the costs of purchasing consulting, marketing, management and intermediary services without the risk of a tax dispute only by preparing evidence of their economic justification.

Official position

According to regulatory agencies, if the results of consulting and other similar services are not specific and are not aimed at achieving real production goals, or the list of services duplicates the functional responsibilities of full-time employees, then the costs of such services cannot be taken into account when calculating income tax.

Rationale

Tax inspectors proceed from the fact that the absence of specific recommendations on the results of the provision of services indicates that the expenses incurred are unrelated to business activities. At the same time, “the connection of expenses with business activities is a key element for recognizing the costs incurred as economically justified expenses.” Consequently, expenses that do not have such a connection do not reduce taxable profit as they are economically unjustified and not aimed at generating income ( clause 1 art. 252 Tax Code of the Russian Federation). A direct sign of economic unreasonability may be, for example, overview reports containing information about the general state of the market or the activities of other organizations that cannot be used to achieve specific production goals.

There are also court decisions supporting the position of regulatory agencies on the issue of duplication of functions (FAS decisions Volga District dated April 3, 2007 No. A55-10037/2006-43 , East Siberian District dated December 27, 2006 No. A19-6451/06-33-F02-6879/06-S1).

However, the courts are no less likely to support the taxpayer and indicate that “the absence of information about consultations and recommendations in the acts is not a circumstance that excludes the right to take into account the costs of paying for services in the tax base” ( Resolution of the Federal Antimonopoly Service of the Moscow District dated October 10, 2011 No. A40-30370/10-127-132). The court may also take into account that the overview report, which is not directly related to the activities of the organization, allows you to analyze the activities of enterprises in the industry as a whole and assess their own competitiveness in the market ( Resolution of the Federal Antimonopoly Service of the North-Western District dated November 21, 2006 No. A05-2732/2006-34).

If it is necessary to conclude an agreement on the terms of a subscription service, the certificate must clearly define the scope and conditions for the provision of the relevant services. It is necessary to justify the payment of the established price based on the needs of the organization. If possible, it should be specified which consultation services will be provided in writing and which will be provided verbally, i.e. will not be documented. It is also important in the contract to provide a clear description of the procedure for accepting the results: report formats, requirements for oral consultations.

Marketing services

Marketing services very often led to disputes with tax inspectors, who refused to allow organizations to recognize expenses for them. Therefore, the more detailed the contract for the provision of marketing services, the better. It should record the deadlines and the obligation of the marketing company to submit a report on the work performed (). As a general rule, it is not necessary to prepare a report (see, for example, Resolution of the Federal Antimonopoly Service of the East Siberian District dated March 1, 2007 No. A33-10956/06-F02-725/07). But due to the intangibility of services, the report is one of the main evidence of their reality.

The report should reflect in detail all actions taken by the marketer, as well as conclusions and recommendations to the customer. Moreover, if the report does not comply with the terms of the contract, the inspectors may consider the costs unreasonable ( determination of the Supreme Arbitration Court of the Russian Federation dated March 19, 2008 No. 3741/08 , Resolution of the Federal Antimonopoly Service of the East Siberian District dated February 12, 2008 No. A19-11279/07-50-F02-110/08).

The purpose of marketing research must necessarily correspond to the organization’s business ().

An additional safety net can be a special order or order from the head of the organization, which will provide justification for the need to purchase this particular service. Example wording: “To make a decision on opening a new retail store in the city of Podolsk, Moscow Region, I instruct the sales department to analyze the state of the market in this area. Information is required about the filling of the market with goods similar to those shown in the list, as well as a forecast of sales volume in the first six months of the store’s operation. To obtain more accurate data, you can contact professional marketing agencies.”

It is important to include in the contract for the provision of marketing services a condition that the provision of services is formalized by an act (, clause 2 art. 720 Civil Code of the Russian Federation).

Inspectors pay special attention to the further application of marketing research results (see, for example, Resolution of the Federal Antimonopoly Service of the North-Western District dated August 13, 2008 No. A05-5/2008). If an organization does not use the results of ordered research in any way and does not adjust its activities according to the data received, then this increases the risk of claims.

In its work, an organization can use both positive and negative results of marketing research (FAS resolutions Northwestern District dated October 18, 2007 No. A56-1041/2007 , East Siberian District dated May 29, 2006 No. A19-31699/05-15-F02-2421/06-S1). For example, after reading the reports of marketers, a manager may decide not to open a new store. You can confirm the use of marketing research, for example, in the form of a note from the head of the sales department addressed to the general director. Other local documents will help to prove that the organization took the results of the study into account in its activities - memorandums on the results of meetings, etc.*

Management Services

The functions of the sole executive body (manager) can be transferred to a third party organization (, clause 1 art. 69 of the Law of December 26, 1995 No. 208-FZ). Such an agreement will force inspectors to focus their attention on two aspects: the cost of management services and the availability of employees performing overlapping functions.

In an agreement with a management company, it is safer to establish a price in two parts: a constant price, which is paid monthly, and a variable price, the basis for payment of which will be the achievement of certain indicators by the organization. It is dangerous to increase the cost of services of a management company if there is no effect from management or the volume of its services remains the same. In this case, the court may consider management costs unreasonable (see, for example, the decisions of the Federal Antimonopoly Service Volga District dated May 17, 2007 No. A65-39224/2005-SA1-37 , Ural District dated February 28, 2007 No. Ф09-1018/07-С3).

Thus, if services are not provided on a subscription basis and their cost varies from month to month, then it is better to justify such changes by the volume of services (for example, in man-hours), the costs of the contractor or other pricing indicators ( Resolution of the Federal Antimonopoly Service of the Moscow District dated March 17, 2009 No. KA-A40/1737-09).

Reports on work performed should be as detailed as possible. There are court decisions that are positive for organizations even if reports and work completion certificates are carelessly filled out ( determination of the Supreme Arbitration Court of the Russian Federation dated June 20, 2008 No. 7590/08). However, attention to these documents significantly increases the security of the transaction. It is advisable, although not necessary, to prepare them monthly ( determination of the Supreme Arbitration Court of the Russian Federation of November 28, 2007 No. 15254/07). The more carefully the report and act are drawn up, the less reason the inspectors will have to point out that management expenses are unreasonable.

It is worth preparing other evidence of the management company’s participation in the organization’s activities. The presence of orders and instructions from a representative of the management company will help confirm the provision of services. This will also be facilitated by various kinds of reports and reviews, indications in internal documents about the presence of representatives of the contractor at negotiations and official meetings, marks on documents about their agreement with the representative of the contractor, official correspondence, written answers and recommendations. This conclusion follows, for example, from Resolution of the Federal Antimonopoly Service of the Volga-Vyatka District dated July 5, 2007 No. A82-9088/2006-14.

If possible, it is better to avoid a situation where a former manager goes to work for a management company. However, there is positive arbitration practice. After all, the former manager, being an employee of the management company, provides services not only to his former employer, but also to other clients. Therefore, it is impossible to say that the expenses are unreasonable. This is said, for example, in Resolution of the Federal Antimonopoly Service of the East Siberian District dated April 25, 2006 No. A19-18184/05-40-F02-1722/06-S1.

The presence of employees duplicating the functions of the management company requires training additional justification for attracting a management company.

Intermediary services

For tax optimization, an agency agreement is often used, under which the agent is instructed to find buyers or verify their integrity. In this case, you need to pay special attention to the formatting of the agent’s report (). It needs to describe in as much detail as possible exactly what actions the intermediary performed. In this case, it would be useful to mention in the internal documents of the organization about the involvement of an intermediary for certain actions. For example, in the sales department's final report, you can analyze the agent's performance.

If the intermediary carries out trading operations, then the precautions will be slightly different. The intermediary must be physically able to carry out the assignment. For example, warehouse space, as well as a sufficient number of employees with the necessary specialization. Otherwise, inspectors may question the reasonableness of the costs of the intermediary.

You will need to justify why an intermediary is needed, especially if the organization has a staff of employees who sell goods, work, services, and also has an established sales market.

If an intermediary resells goods, it is safer if its accounting reflects the costs of transport and handling services. After all, inspectors can request documents confirming a transaction both from the organization being inspected and from its counterparties (Article 93.1 of the Tax Code of the Russian Federation

“Cash payment systems should be used only in cases where the seller provides the buyer, including its employees, with a deferment or installment plan for payment for its goods, work, and services. It is these cases, according to the Federal Tax Service, that relate to the provision and repayment of a loan to pay for goods, work, and services. If an organization issues a cash loan, receives a repayment of such a loan, or itself receives and repays a loan, do not use the cash register. When exactly you need to punch a check, see the recommendations.”

The Tax Code of the Russian Federation allows taking into account the costs incurred by the company to pay for marketing services when calculating income tax (subclause 27, clause 1, article 264 of the Tax Code of the Russian Federation). But due to the fact that the costs of marketing agreements are sometimes used to optimize tax payments, tax authorities often question the reality of such transactions. And companies themselves make many mistakes when documenting such expenses.

To avoid fiscal risks, you need to competently draw up accompanying documentation. In addition, a document such as a marketing policy statement will help defend the right to take into account controversial expenses. Therefore, you should not leave its preparation to the marketing department. It is necessary to pay attention to other documents accompanying transactions for the provision of marketing services.

Regulations on the company's marketing policy

There is no unified form of the provision. When preparing this document, it is important to take into account the specific features of your company. Therefore, it would be a mistake to blindly copy the marketing policy of another organization; it is not a fact that it will be universal. Despite the fact that the document is drawn up primarily for internal use, it is important that it is properly formatted. Correctly and completely indicate the company details and the date of preparation of the document.

Marketing policies may require periodic promotions to increase sales. Growing companies need to spend on market research. And such a complex system as a loyalty program or the procedure for providing discounts and bonuses needs to be described in as much detail as possible. The Russian Ministry of Finance allows the corresponding expenses to be accepted as a reduction in tax profit only if they are aimed at further increasing income or expanding the client base (letter dated August 4, 2009 No. 03-03-06/1/513). The regulation may consist, for example, of the following sections: “Sales policy”, “Pricing”, “Loyalty program”, “Information services”, “Advertising”, etc.

Of course, marketers and advertisers will take on most of the work, but it is in your interests to ensure that each type of marketing and consulting expense has its own compelling purpose and economic justification. The application should include forms of accompanying documents and reports. The head of the company can approve the position by issuing an order. A sample of such an order is given below.

Please note: if the company is small and marketing costs are also insignificant, it is not necessary to issue a separate regulation. You can simply add a new section to the accounting policy, which will disclose information about the procedure for accounting for relevant costs.

Other documents confirming marketing expenses

Of course, to confirm the expenses incurred by the company, a marketing policy statement alone will not be enough. It is important to stock up on a comprehensive package of documents. Such documents include the following papers.

Agreement and acceptance certificate for services provided. As with any other transaction, the procedure for providing marketing services is specified in the contract. In it, the parties reflect terms, prices and other important conditions. And the form of the act must contain all the required details.

Analytical information. In practice, few companies prepare such a certificate. Although it can become one of the main arguments when communicating with tax authorities. In it, a company that is about to enter into an agreement for the provision of marketing services explains why the decision was made to launch a particular project. In addition, the certificate can indicate exactly what results the company expects from this cooperation (providing information about the sales or sales market, competitors or consumer demand, calculating the effectiveness of the project and the procedure for its implementation, etc.). At the end, you need to describe how the marketing services received can positively influence the fate of the company. This will serve as the economic justification required by Article 252 of the Tax Code of the Russian Federation.

The certificate will be useful if marketing services are provided by a third-party organization, although the company has specialists of the same profile. This situation always worries inspectors: why spend extra money on someone else’s specialists when the company has employees with the same position and specialization? Your response should consist of the following documents:

  • an agreement for the provision of marketing services, which clearly defines the functions of third-party specialists;
  • job description of full-time employees with a comprehensive list of their work tasks;
  • analytical report with a list of reasons why third-party specialists are involved for certain events. Such reasons include the lack of necessary qualifications and skills among full-time employees, a shortage of specialists due to the large volume of work, or the absence in the job description of the tasks that need to be performed in a particular case.

Please note: in documents for the provision of marketing services, it is better to use the term “current market research”. It is these expenses that can be taken into account in accordance with subparagraph 27 of paragraph 1 of Article 264 of the Tax Code of the Russian Federation.

Written report. It is important not only to draw up an acceptance certificate for the services provided, but also to ensure that the counterparty formalizes all the requested information in writing. For example, this could be a written consultation, the results of an ongoing market research with practical recommendations, etc.

In practice, tax authorities check such reports especially carefully. According to tax officials, reports must contain the information required by Article 33 of the International Marketing Research Code of 1976. For example, “a description of the expected and actual scope of the problems”, “details of the method of studying the subject of research, as well as the weighing (evaluation) methods used”, etc. In addition to the final document, sometimes controllers also request monthly reports from the contractor on the work done.

An order from the manager to apply the information obtained through research. This document will once again confirm that the information is useful and will be used in the course of business activities.

An order will be needed if, for example, the costs of market research did not entail an expansion of production and an increase in sales volumes. In such a situation, tax authorities may consider these costs not economically justified, since they did not lead to an increase in profits. However, the rule “a negative result is also a result” applies here. The justification of the costs can be confirmed by a report on the work done by the contractor. It should contain analytical information, data about competitors in this market, forecasts for a decrease in income if the company enters a new market or produces a new product.

Thus, if the company had not spent money on marketing research, it would have suffered a loss from entering a new market, since in this territory, for example, there was low demand, oversaturation of goods or high competition. Therefore, by spending on research, the company saved itself from major financial losses, which confirms the economic feasibility of cooperation.

Alexander Elin,

Director of the company "ACADEMY OF AUDIT"

Determining marketing costs is a rather difficult task, because:

  • · marketing costs ensure the process of selling goods;
  • · marketing costs are of an investment nature and can bring income in the near future;
  • · financial planning of marketing costs is carried out when developing appropriate budgets (research, communication policy, etc.).

When determining marketing costs, the following methods are widely used:

  • · “top-down” - first the total amount of costs is calculated, and then this amount is distributed to individual marketing activities. In this case, the approaches presented in Fig. 1 can be applied. 7.1;
  • · “bottom-up” - first, the costs of individual marketing activities are calculated, and then these values ​​are summed up using the cost calculation method using the relevant norms and standards (calculations are carried out by the enterprise’s marketing service or by external experts on a contractual basis).

Rice.

Costs for individual marketing activities are divided into fixed and variable.

Fixed marketing costs are the costs necessary to constantly maintain the functioning of the marketing system at the enterprise. They include costs for:

  • · maintenance of marketing service personnel (salaries, travel expenses, etc.);
  • · systematic marketing research;
  • · creation of a bank of marketing information for enterprise management;
  • · financing of work aimed at improving the product range of the enterprise.

Variable marketing costs are costs associated with changes in the market situation and market conditions, the adoption of new strategic and tactical decisions.

The marketing service prepares cost estimates in the following areas:

  • · costs of marketing research;
  • · costs of developing new products;
  • · distribution costs;
  • · promotion costs.

A modern method of planning marketing costs is the method of marginal marketing budgets, based on the fact that the elasticity of consumer response varies depending on the intensity of marketing efforts. At the same time, the expenditure of funds on the use of each element of the marketing mix is ​​determined, which leads to the best results (the greatest magnitude of effect).

  • 1. The salary of marketing service employees will be 15,000 rubles.
  • 2. The number of bets will be equal to 1.
  • 3. The employee bonus is 20% of the salary.
  • 4. The salary will be charged 30% of the regional coefficient, 20% of the northern coefficient.

That is, labor costs will be: 1*15000+3000+9000=27000 rubles.

5. 30.2% of employees' wages will be deducted for social insurance.

Insurance premiums:

27000*30.2%=8154 rub.

The costs of maintaining and operating the equipment will be:

35154*50%=17577 rub.

Thus, the monthly cost of maintaining the marketing service is

27000+8154+17577=52731 rub. or 52,731 thousand rubles.

In addition to the costs of maintaining the marketing service, the costs of marketing research are allocated, which amount to 0.3% of income. Thus, 0.3% of revenue goes to collecting and analyzing data that is required for marketing activities.

Using the presented minimum marketing costs of 48,850.42 thousand rubles at the Lot-Mebel LLC enterprise, the enterprise will be able to conduct market research, identify customer preferences, improve product sales and enter the world market.

Marketing costs in each month may be different; there is no need to conduct an in-depth analysis of the market every month, since with a full and in-depth analysis at the first stage of the study, it is possible to express a stable pattern of development in the industry, in the preferences of buyers. The effectiveness of conducting in-depth market analysis is once every six months or a year.

In addition to allocating the costs of conducting market research, it is necessary to annually review the costs of maintaining the marketing service. Bonus percentages may vary depending on the stability of the economic condition of the enterprise and the performance of department employees.